Level 4 Facilities Manager

Overview
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Realise Your Potential

Strategic Facility Leadership: The Level 4 Facilities Manager Apprenticeship

The Level 4 Facilities Manager Apprenticeship Standard is tailored for ambitious professionals ready to advance their careers in facilities management. This programme provides a comprehensive blend of practical experience and theoretical knowledge, preparing you for leadership roles in managing complex facilities operations. Ideal for those aiming to enhance their strategic, operational, and management skills, this apprenticeship equips you with the expertise to drive efficiency and innovation within your organisation.

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Duration

24-Months

Qualifications

Level 4 IWFM Facilities Management Diploma

Level 4 Facilities Manager Standard

Learning Style

Live online training, Face-to-face and Online content 

Level 4 IWFM Diploma in Facilities Management

As part of the Level 4 Facilities Manager Apprenticeship, you will complete the following 10 units to gain your Level 4 Diploma in Facilities Management:

Overview of facilities management 

Understanding facilities management strategy

Understanding people management

Facilities management & support services

Managing health and safety

Financial management in facilities management

Managing customer services

Sustainability and environmental issues

Understanding space management for facilities managers

Developing relationships with suppliers & specialists

Apprenticeship Knowledge, Skills & Behaviours

Every apprenticeship requires learners to develop and gain new knowledge, skills, and behaviours (KSBs). For the Level 4 Facilities Manager Standard, this has been broken into the following key areas:

Knowledge & Skills

Property & Asset Management

Service Delivery 

Compliance

Management Systems

Policy Implementation

Change Management

Quality & Stakeholder Management 

People Management

Finance and Procurement

 

Behaviours

Customer Focus 

Collaboration

Influencing 

Innovation & Quality

Ethics & Integrity 

Leading People 

Systematic Approach

End-Point Assessment

Project Report & Presentation

Professional Discussion

Learning Journey

  • Months 1-3: Introduction and Core Competencies

    Start with an Overview of Facilities Management and an Facilities Management Strategy. This phase lays the groundwork by developing a solid foundation in the principles and strategies of facilities management, focusing on strategic planning and operational oversight.

  • Months 4–6: People and Support Services

    Move on to Understanding People Management and Facilities Management & Support Services. This period emphasises managing and leading teams effectively and understanding the integration and management of support services.

  • Months 7-9: Health and Safety Management

    Focus on Managing Health and Safety to ensure compliance with health and safety regulations. Apprentices will conduct risk assessments and implement safety protocols to maintain a safe working environment.

  • Months 10–12: Financial and Customer Management

    Develop skills in Financial Management in Facilities Management and Managing Customer Services. This phase focuses on budgeting, financial planning, cost management, and developing strong customer relationship management and service excellence skills.

  • Months 13–15: Sustainability and Environmental Management

    Engage with Sustainability and Environmental Issues to promote sustainable practices and environmental stewardship. Apprentices will learn to implement and manage sustainability initiatives effectively.

  • Months 16–18: Advanced Space and Supplier Management

    Mastering Space Management for Facilities Managers and Developing Relationships with Suppliers & Specialists. This period focuses on space planning and utilisation, as well as building effective partnerships with suppliers and specialists.

  • Months 19-24: End-Point Assessment (EPA)

    Prepare for the EPA, which includes a Project Presentation and a Professional Discussion based on a portfolio of evidence. During this time, apprentices consolidate their learning, complete their final project, and prepare their portfolio, engaging with mentors for feedback and final adjustments.

Want to find out more

To get detailed information and comprehensive guidance on the Level 4 Facilities Manager Apprenticeship, download our full course material . This resource will provide you with everything you need to excel in your apprenticeship and develop essential knowledge, skills, and behaviours for a successful career in facilities management.

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