Level 2 Facilities Services Principles (IWFM)

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Realise Your Potential

Build Your Future: The Level 2 in Facilities Services Principles

The Level 2 Facilities Services Principles qualification is designed to equip aspiring professionals with the essential skills and knowledge needed to excel in the dynamic world of facilities management. This programme is perfect for individuals aiming to begin their careers in facilities services, providing a balanced mix of practical experience and theoretical learning.

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Duration

6-Months

Qualification

Level 2 IWFM Certificate in Facilities Services Principles

Learning Style

Live online training, Face-to-face and Online content

Modules

Working in Facilities Services

Health & Safety for Facilities Services

Working with Customers and Others

Sustainability & Environmental Issues

Learning Journey

Month 1: Working in Facilities Services

Throughout the first month, learners will be introduced to the fundamentals of facilities services, exploring roles, responsibilities, and essential functions within the industry. This introductory phase includes engaging workshops, hands-on training sessions, and virtual simulations designed to familiarise learners with the day-to-day operations of facilities services.
Month 2: Health & Safety for Facilities Services

In the second month, participants will gain critical knowledge in health and safety, crucial for any role in facilities services. The curriculum covers safety protocol training, emergency response drills, and compliance workshops that combine theoretical knowledge with practical applications to ensure a safe working environment.
Month 3-4: Working with Customers and Others

During the third and fourth months, the focus shifts to developing effective communication and customer service skills. Learners will participate in interactive customer service training, conflict resolution exercises, and teamwork projects. These activities are designed to enhance interpersonal skills and improve the quality of customer interactions in facilities management.
Months 5-6: Sustainability & Environmental Issues

The final two months are dedicated to understanding sustainability and environmental impacts related to facilities services. Learners will look at activities that emphasise sustainable resource management and the implementation of green policies, preparing them to apply eco-friendly practices effectively in their future roles.

Want to find out more

Interested in learning more about the Level 2 Facilities Services Principles qualification? Register your interest below, and one of our team members will be in touch shortly to provide more information and assist you with your queries.